Last year, I was the victim of deposit theft.

I found myself needing help sorting out the financial and legal issues. The police and my landlord were no help, the Citizens Advice Bureau are great, if you can afford the time it takes to be seen by them, and I didn't have the money to hire a lawyer.

It took so long to find out my rights and what my options were.

Tenants and landlords have rights and responsibilities - we just want to encourage people to demand them.